Start a Return
**What is your return + refund policy?**
Return Policy
We hope you absolutely love your Simply Limitless purchase, but we understand that sometimes things don’t work out. If an item isn’t the perfect fit, we gladly accept returns for store credit (Simply Limitless e-gift card) within 7 days of delivery.
Return Guidelines:
- Items must be unworn, unwashed, undamaged, unaltered, and with original tags attached.
- Items must be free of makeup, deodorant stains, pet hair, strong odors (like smoke), or any signs of wear.
- Items that don’t meet these standards will not be eligible for return or may be subject to a cleaning/restocking fee.
- If an item arrives defective, please email us at simplylimitlessboutique@gmail.
com within 48 hours of delivery with photos.
Final Sale Items:
The following cannot be returned or exchanged:
* Items purchased at 20% off or more
* Sale, warehouse, or clearance items
How to Return Your Item:
- Log into our customer self-service return portal.
- A prepaid $8.95 return shipping fee will be deducted from your store credit.
- You have 7 days from when your return label is issued to send your package back.
- Returns sent after this timeframe may be subject to a $20 restocking fee.
- You can combine multiple returns into one package—just ensure all items are approved in the portal.
Packaging Requirements:
Returns must be sent in original packaging or within USPS-approved sizes:
- Poly mailers: 10x13” or 14x19”
-
Boxes: No larger than 12x12”
- (if exceeding, additional USPS fees will apply and be deducted from your credit).
Do NOT use a USPS Priority Mail package with our prepaid return label. Additional fees will be charged to retrieve your package.
Exchanges & Store Credit:
- We do not offer direct exchanges due to limited inventory. If you need a different size, return the original item and repurchase the correct one.
- Store credit is valid for 60 days from the issue date—don’t let it go to waste!
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Return Processing Time
Please allow 5-10 business days from the time your return reaches us for processing. Once completed, you will receive an email confirmation with your e-credit gift card.
Store Credit Expiration: You have 60 days from the issue date to use your store credit. If not used within this time, it will expire.
Shipping & Lost Packages
We are not responsible for shipping delays, lost, damaged, or incorrectly marked "delivered" items. To file a claim with the carrier, please visit:
- USPS Claims Support
Need Help?
Have questions? Email us at simplylimitlessboutique@gmail.